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TERMS AND CONDITIONS
The constant goal of the COMPANY is to provide the best possible service to its customers. This e-shop enables both our customers and all Internet users to be informed immediately about the products offered by our company, as well as to make their purchases electronically.
2. INTELLECTUAL PROPERTY
Copyright and Trademark. All the design of the website, the text, the graphics, the selection and its settings, are the property of the COMPANY and are its Copyright. All rights reserved, any text or image bearing the symbols of the COMPANY are trademarks or registered trademarks and are used herein with the permission of their respective owners.
3. DECLARATION OF PERSONAL DATA PROTECTION
The use of the corporate pages and services of the COMPANY by the visitor / user presupposes their unconditional agreement with the terms stated in it.
DECLARATION OF PERSONAL DATA PROTECTION
1. WHAT ARE THE PERSONAL INFORMATION I HAVE TO DECLARE WHEN MY ORDER?
In order to carry out any transaction through the online store (e-shop) of the COMPANY and to place orders for products of the company, the disclosure of some personal information will be requested by the customer. When placing the order, you will be asked for the full name, shipping address of the products, the billing address of the order (in case it is different from the shipping address), the invoicing details (in case payment by invoice has been selected), the number of a contact telephone, and your email address (e-mail). Also in case of electronic payments via credit / debit cards you will be asked through a secure environment to be notified of the credit / debit card number, the holder's name, the date of issue and the CSV number of the card.
2. CAN MY DETAILS BE DISCLOSED TO THIRD PARTIES / OTHER COMPANIES?
This data is processed by the company in compliance with the application of article 7A par. 1 (b) Law 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, except if the procedure defined by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
3. WHY DO I HAVE TO GIVE MY PERSONAL INFORMATION?
The specific e-shop of the COMPANY makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (1) the delivery of the order at your place, (2) for confirmation and identification of the customer in any necessary case, (3) for new or alternative products offered by the COMPANY, (4) special offers of the COMPANY, (5) offers and news of the company (6) receipt of gifts after a lottery. You can choose whether or not you want to receive such communications by deleting your email from the Newsletter list at the bottom of this webpage.
The submission of your personal data by you means that you consent to this data being used by the employees of the COMPANY for the reasons mentioned above. The COMPANY requires its employees and the maintainers of its website to provide its customers with the level of security referred to in this Privacy Statement. In no other case can the COMPANY share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions the collection, use and disclosure of your personal data, which have been collected online without your prior consent, is permitted or required by law or court order (for example in the case of court decision).
This website does not conduct online money transactions or through a secure environment of third party services & banking systems with permission to collect money on its behalf. Therefore the COMPANY does not store or take note of the specific credit card information but only accepts payment from its customer through alternative payment methods such as bank deposit or cash on delivery.
5. MARKETABLE GOODS - AVAILABILITY - CHARACTERISTICS
The products available for sale, their features and prices, are located at www.optomarket.gr and are accessible to all. Users can search for more information about each product by clicking on the product icon.
The COMPANY guarantees the timely information of the customers regarding the availability or not of the products, but does not bear any responsibility for their availability.
The COMPANY makes every effort every day to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other product feature is beyond the usual and reasonable.
The prices of the products available through the website www.optomarket.gr correspond to the current prices that apply to the physical stores of the COMPANY. At specific intervals, special offers and discounts may be made, as part of the company's promotional activities, which will be valid only for specific products and only for purchases through the website www.optomarket.gr.
The prices listed in the relevant catalogs under each product include VAT, while the online store www.optomarket.gr reserves the right to adjust prices without having to inform the consumer public.
6. ORDER OF PRODUCTS AND CONSUMER PROTECTION
The orders through the online store are concluding contracts of distance selling, which are governed by the legislative framework of Law 2251/1994 (as it is valid today) and the amendments mentioned in Presidential Decree 131/2003 (Government Gazette A '116 / 16.05. 2003).
The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. The COMPANY reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.
Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish, under these conditions conditions, the completion of your order. The COMPANY does not bear any responsibility for any situation that is beyond its own fault and will do everything humanly possible for your best service.
In cases where you have placed an online order and upon receipt you find that some (or some) product is missing from the total order, please contact us to arrange all the required details and we will send you the products you did not receive without any extra charge.
Modification of the present terms: The COMPANY reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms.
In case of non-receipt of the ordered goods (and if an unreasonably long period of time has passed since the registration of the order), please contact a representative of the COMPANY. For your best and fastest service, we would recommend you to mention the order code that has been sent to the email address you stated during your order.